Digital Delivery Policy

At Enjoy Party Ideas Shop, we specialize in offering high-quality digital printables and templates designed to make your celebrations simple, stylish, and stress-free. Because we are a 100% digital product platform, we do not offer physical shipping of any kind. All items are delivered electronically through digital download, giving you instant access immediately after your purchase is confirmed.

Digital Product Delivery

Instant Access

As soon as your payment is completed, you will receive an email containing your download link or access instructions. This ensures you can start personalizing and printing your template right away — no shipping, no waiting, no delays.

Downloading Your Files

To download your purchased files, simply click the link provided in your confirmation email.
Depending on the product, you may receive:

Direct download links
A PDF with instructions
A link to edit templates (if using platforms like Canva)

If you are unable to locate your download email or face any issues accessing your files, please reach out to us for quick assistance.

Supported File Formats

Our digital products may come in one or more of the following formats:

PDF (printable layouts)
JPG/PNG (high-quality images)
DOCX (editable in Word)
Canva Templates (online editing platform)
ZIP files (containing multiple items)

Available file formats are listed on each product page. If you have any concerns about file compatibility or need format guidance, feel free to contact our support team.

Accessing Your Purchases

Once downloaded, your files can be:

Saved to your computer, phone, or tablet
Printed at home, a print shop, or an online printing service
Edited on compatible software (such as Canva, Word, or Adobe Reader)

Your downloads remain accessible as long as you retain the original email or download link.

Returns & Refunds

Because all products on Enjoy Party Ideas Shop are digital downloads, we cannot accept returns, exchanges, or offer refunds once a file has been downloaded.

However, we want you to have a flawless experience. If:

Your file is corrupted
You received the wrong product
A template does not match its description

Please contact us within 7 days of purchase, and our team will review the issue promptly. We will gladly resend the correct file or provide an appropriate solution to ensure your satisfaction.

Customer Support

We’re here to make your party planning smooth and enjoyable. If you need help with:

Downloading your files
Understanding file formats
Accessing Canva links
Technical errors
Product questions

Our support team is always ready to assist you.

📩 Email: support@enjoypartyideas.com